Career Opportunities

Warehouse Associates perform a core group of tasks, listed below.  They apply various products to books according to detailed library specifications.  They also pick books from warehouse shelves. Scheduled hours are Monday through Friday from 7:00 am to 3:30 pm, with OT available or required on a week-to-week basis.   Position is located...

As a Training Specialist your primary responsibility is developing and delivering customer education and optimization opportunities for EBSCO products, services, and enhancements targeted to the medical and corporate markets, but may include other market segments. This includes the creation and maintenance of customer-facing video content, as well as delivery of live, online training for customers. The Training Specialist must be able to travel up to 25% of the time, must be an expert in EBSCO products and services, and must remain abreast of product changes in order to share updates with customers.   This remote position is U.S.-based only...

The Customer Success Manager (CSM) partners with EBSCO’s Clinical Decisions customers to drive meaningful usage, engagement, and high satisfaction with EBSCO products within the Southeast region. The ideal location is FL or GA. As the primary post-sales contact, CSM works closely with internal teams, including sales, marketing, product management, and editorial, to develop creative, data-driven strategies that enhance user engagement and increase the adoption of our tools and solutions across clinical workflows and care teams. The CSM is responsible for ensuring both customer expectations are met, and...

The Regional Sales Manager – Growth (RSM) is responsible for driving market share and revenue growth for the Clinical Decisions product portfolio within hospitals, healthcare systems, physician groups, and medical associations in the West Region. Ideal location, California- AZ.  This role involves leading the sales process, cultivating strong relationships with key stakeholders, and identifying opportunities to grow existing customer accounts. As the primary growth leader in the territory, the RSM will focus on maintaining a high renewal rate, expanding customer engagement by introducing new products,...

WAREHOUSE ASSOCIATES (Temporary)    - GOBI/YBP Warehouse Associates - Full Time or Part Time Temporary Positions - First Shift - $17.00/hour   Warehouse Associates perform a core group of tasks, listed below.  They apply various products to books according to detailed library specifications.  They also pick books from warehouse shelves. Scheduled hours are Monday through Friday from 7:00 am to 3:30 pm, with OT available or required on a week-to-week basis. Position is located onsite at our office in Contoocook, NH.

The Obstetric/Newborn Clinical Editor will be responsible for supporting the Section Editor(s) in overseeing the development of high-quality content within specific content domain(s), applying both clinical knowledge/experience and the principles of evidence-based practice. The candidate must have the ability to analyze and critically appraise medical, nursing and allied health research and literature, write clinical topics and edit work produced by clinical editorial team. Healthcare experience is required. Experience in direct patient care required.

This position performs subject analysis and classification on a broad range and depth of formats, including print, visual, audio and digital resources. As a GOBI cataloger, you will create full level metadata records following RDA standards and customer specifications to support material supplied by the Library Technical Services department for purchased content, at our headquarters in Contoocook, NH.   This is an onsite position in Contoocook, NH. 

In this remote position as a Buyer with the GOBI Library Solutions from EBSCO team, you will play a key role in successfully supporting our academic library customers in building their collection of both print and digital books.  You will be relied on for your expertise and to help the team ensure a thorough and consistent flow of appropriate content through our processes.    This remote position is U.S.-based only (excluding U.S. territories).

You are an information specialist who relishes solving novel problems in the areas of machine learning, generative AI, natural language processing, information extraction, document summarization, information retrieval, search relevancy, and/or knowledge graphs. You will bring new ideas, iterate quickly, share findings, and drive new solutions for content metadata enrichment, search analytics, and content discovery/findability.   This job is not a traditional software developer or data science role and is best suited to someone with knowledge and experience in fields such as...

As a multimedia designer intern, your primary responsibility is to create/assist in creating images/illustrations and videos of clinical procedures that support skill topics in the Dynamic Health product. You will be assigned various images to illustrate and videos to shoot and edit. You will work with the manager of the Media Team and collaborate with clinical editors to understand and plan assignments.   This is a remote/hybrid position that is U.S.-based only (excluding U.S. territories), specific to the Los Angeles area. Presence is required periodically for production at...

Would you like to join a team dedicated to delivering high-impact content to students, researchers, and medical and business professionals? As a Senior Content Integration Engineer, you’ll support a growing portfolio of research database products as part of a cross-functional ETL (Extract, Transform, and Load) team. Your overarching goal will be delivering content to customers as quickly and as accurately as possible. This role contributes to all aspects of the data value stream and the implementation and maintenance of products - including designing and executing product implementation plans, meeting operational SLAs, and achieving established quality standards. To get the job done, you’ll...

We are looking for an Operational Performance Lead to join our Content Integration team!  This role is perfect for someone who thrives on tackling complex problems and who has a passion for the “infinite game” of operational improvement. You will play a crucial role innovating and leading efforts to scale and optimize both business processes and ETL pipelines, leveraging modern capabilities including Generative AI.  A successful candidate will bring a demonstrated drive and urgency for achieving ambitious goals, a high curiosity drive, and an ability to work effectively across organizational boundaries.  

The Director Commercial Excellence – Growth, Eastern US and Canada is responsible for increasing market-share and revenue of the Clinical Decisions product portfolio through high retention and expansion of current customers in the Eastern US and Canada hospital market. This role leads, directs, and coaches a team of salespeople and customer success professionals in addition to establishing effective relationships with strategic channel partners. This leader is key to achieving Clinical Decisions’ growth objectives through effective execution of upsell, cross-sell, and customer success best practices. The ideal...

As an E-Content Specialist, your primary responsibility is to contribute to building and maintaining a comprehensive, high-quality Global Knowledge Base (GKB) focused on customer needs.  You will accomplish this by establishing quality data feeds with external data partners, analyzing and manipulating metadata for inclusion in the GKB, and ensuring all necessary collections are represented and maintained accurately.  You will also resolve internal & external reported issues promptly using research and critical thinking skills, while conducting root cause analysis to identify trends and take proactive action to minimize reoccurring issues. 

As a Topic Editor for DynaMed, you will be the primary authority on assigned content within your specialty, providing guidance on the improvement of existing content and the development of new content. You will accomplish this by reviewing content created by an in-house editorial team that assesses evidence for clinical relevance, accuracy, quality, and currency.   This is a part-time contract position. Editorial work can be performed remotely and requires less than a10% time commitment, with flexibility to allow for competing priorities.